Shipping and Handling

At Sote Kids, the shipment of your product is our highest priority. However, because the majority of our warehouses are internationally-based, our shipping and handling times can vary and we are therefore unable to offer next day delivery at this time.

Process time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an addition 1-4 days.

Shipping time: This refers to the time it takes for your items to be shipped from our warehouse to the final destination, which typically takes 10-15 days, although actual shipping times may vary.

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time (INSERT LINK). Please note that while a majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.